Q: Why can't I sign in to the Wildcat site?A: Make sure you are entering your IWU network username and password. Your username is typically your firstname.lastname. If you are sure you have entered your information correctly please contact the IT helpdesk at ext: 2209 for assistance.Q: Why do I need to sign in to access parts of the Wildcat website? A: While most of the Wildcat site is open to the public, there is some information (including groups and profiles) that is reserved for IWU students and employees only. Q: Q: Can we access the Wildcat website while off campus?A: Yes. The new Wildcat website is accessible from anywhere you can obtain an internet connection. Q: Why is My Profile information incorrect?A: Profile details are populated with the information stored in our network. If the information was entered incorrectly initially, it will likely show up here that way. Users can update this information at their convenience by clicking on the "edit profile" link on their "My Profile" page. Q: How do I update My Profile information?A: Click on the "My Profile" button at the top of the Wildcat site. Next, click the "edit profile" link under your picture. A new page will appear from which you can edit information about yourself.Q: How do I change my picture (avatar)?A: While on your "My Profile" page, click the "edit profile" button under your picture. In the window that appears, click the link for "Click to upload your avatar". This will open another window where you can "browse" to the location of your desired avatar picture. Select your new image file and click "Open". Next, click "Upload". Finally, be sure to click the "Save" button so your uploaded picture gets applied. Q: What is the purpose of IWU Groups?A: IWU Groups provide a new method of communication for our community where students, faculty and staff can collaborate on projects, plan events, share documents, etc. These groups are reserved for IWU-related activities only.Q: Who can create IWU Groups?A: Currently, only IWU faculty and staff have the ability to create a group. Students wanting to create a group should contact their organization’s sponsor to help them get started.Q: How do I join an IWU Group?A: From the IWU Groups page, navigate to the group you want to join. Click on the "Join Group" link to join the selected group. If the group is restricted, your request to join will need to be approved by the group’s administrator. If the group is open to the public, you will instantly be added as a member of the group. Q: I've received and accepted an invitation, why am I not a member?A: It is likely that the group has Restricted Membership. If this is the case, the group admin will still need to approve the request. The group admin can accomplish this by going to their group’s page and clicking the "Pending Members" link under the "Group Members" area. A list of all pending members to the group will appear. Checking the box next to the member they wish to add and clicking "Approve" will successfully add them to the group. Q: Is it ok to install the "Ektron Drag Drop Extension"?A: Yes. If you are using Firefox and need to upload documents or images in the group workspace, you’ll need this. You are prompted to install this when you first attempt to upload a file. The install is simple, but will require you to restart Firefox.