IWU Alerts System Now Available
"IWU Alerts" Sign-up or Unsubscribe
Students: http://entry.inspironlogistics.com/indiana_wesleyan/wens.cfm?ep_id=student
You need 7 digits for the ID # (add 0's to the beginning if necessary)
IWU Alert FAQ's
What is IWU Alert!
IWU Alert is the Wireless Emergency Notification System for the Indiana Wesleyan University Community. It is used by IWU as a way to instantly reach mobile devices and e-mail when an urgent situation needs to be communicated.
How do I register?
IWU students, faculty, and staff can register by clicking on the link above (or click here) and entering your mobile number and/or email address. You will receive a text confirming that you have opted into the alert system to receive emergency notifications. Your registration information is private and will not be shared.
Does registering automatically update my emergency contact information in my student/employee folder in Records/Human Resources?
No registering for IWU Alerts will not alter the emergency contact information listed in your personal or employee folder.
Does IWU Alert cost anything to use?
This is a free service provide by IWU. However, your cell phone provider may charge you for receiving test messages. Check you service agreement for details. Service costs from your cellular provider are your responsibility.
What type of alerts will I receive?
IWU Alerts are messages about an emergency. The message may alert you to an emergency situation, ask you to take action, or both. IWU alerts are used during emergencies that threaten life safety on a campus and/or severely impacts normal campus operations. Some weather warnings including severe thunderstorm and tornado warnings will also be sent as an IWU Alert. The messages are short (only 160 characters long)
Will all cell phone carriers deliver IWU Alert messages?
Yes, IWU is using a service provider that works will all major cell phone providers. Text messages will be sent to your carrier for delivery to your phone. While it is extremely unlikely that you would not receive a IWU Alert message, signal strength and other issues with your carrier could impact delivery to your phone.
Will I receive ads or SPAM on my phone?
No. Inspiron Logistics, the company behind the Wireless Emergency Notification System (WENS) does not tolerate spam text or email messages. Inspiron Logistics maintains an anti-spam policy as part of the compliance to operate with Tier 1 provisioning with all of the major North American carriers. Tier 1 provisioning is only granted to top emergency officials and the WENS system. This means that when the mobile networks are completely congested, the only messages allowed to go through are those with Tier 1 provisioning as a matter of priority.
Can I register my parents or other family members to receive alerts?
Yes. Only IWU faculty, staff, and students can sign up for IWU Alert! However, you can include parents or others on your account. If you register others, you are responsible for notifying them about the service.
I don't use text messages. Can I receive IWU Alert by email?
Yes. When you sign up online, enter your email address in the proper field. You will be sent your emergency notification through the email address that you registered.
What if I change my mobile carrier and receive service through another company?
Nothing. You will still receive alerts so long as you have the same phone number.
How do I update my information if my e-mail address or cell phone number has changed?
If your contact information has changed, follow the instructions below to unsubscribe the information that has changed. You must register again with your new contact information.
I don’t want to receive messages anymore. How do I unsubscribe?
At any time, you can simply return to the emergency website and click the unsubscribe button or click here. Enter the contact information you used to register and then select the unsubscribe box at the bottom of the page.
Why are you sending a text-message and not calling me?
Inspiron Logistics’ WENS platform enables University Officials to instantly communicate directly with mobile devices within the community via text-messaging. Notable catastrophes in recent past have shown that this method is the most reliable form of communication when phone networks become overloaded and the ability to make or receive voice calls is not available. In addition, because of its robust design and enterprise-level infrastructure, IWU Alerts (WENS) can notify up to 30,000 individuals per minute and therefore making it the fastest method of communication.